More often than not, when I purchase something and take it
home, excited to open and play with whatever I just bought, I find that the
item is either defective or broken. This
situation, in my own experience, has been taken to the extreme. It doesn’t matter at all if the particular item
is an expensive sound system component, an automotive part or a cheap Wal-Mart
impulse buy. I buy it, go home, open it….and
its crap. Broken, useless, disappointing, not-functioning crap.
The phenomenon does not appear to be restricted to the item’s
country of origin. I’ve come to learn that an overpaid over-educated
American can assemble something just as ‘bass-ackwards’ and cock-handed as the
youngest sweat shop employee. I think
some people go about their daily assembly and testing jobs like they screw…with
their minds on something else entirely.
I have even tried something I don’t really want to
admit. It implies a level of
superstition on my part, but I honestly didn’t approach it that way. I have…..when standing in front of a store
shelf loaded with boxes of my targeted purchase….actually taken a box that sits
two or three items back on the shelf. I’ve
done it more times than I can count. I
even peer over my own shoulder like I’m stealing it, afraid someone will see my
obvious insecurity. As I said, I'm not
superstitious in the tiniest way. It is
more of an attempt to ‘beat the odds’ by trying to eliminate the nearly
unavoidable trip to back to the store, the long, mind numbing wait at the
return desk with all the criminals trying to return silly crap they spent their
cash on when food was a priority…and without their “my dog ate it…the washing
machine ate it…I thought I had it” receipt.
By the way…why do all the three toed slowpokes who work behind the
return desk look the same? Is it just
me? Has anyone else notice this?
Anyhow, this practice of not buying the “first on the shelf”
item has had some success. I don’t want
to conceed that I may in some small part feel that the first item is somehow
tarnished in some way in that every other bell end has had his fingers in the
box already messin’ with the gear inside, but maybe I do. This does in fact raise my next
question: If you go to a store, find the
item you want, notice that the box has been opened, is crumpled, damaged or
otherwise tampered with, and you buy it anyway…..then you are playing Russian
Roulette with your time and money. Only
a Bonander of the first order would take that purchase home. You might as well go out to the parking lot,
get in your car, drive to another parking stall nearby and take that busted
piece of garbage back inside the store.
Enjoy your long, smelly wait at Mouth Breather Central with all the
other returnees.
Thankfully online purchases have not been nearly as much of
a problem. Of course I realize the item
is no different in any way to the one I might find in a store, but somehow,
inexplicably, Amazon and eBay seem to have a line on sending things that
actually work when you take them out of the box. Of course there have been exceptions….but not
remotely as many. My own theory, and it’s just a theory, is that we are the victims of very poor quality much more than we could realize. Even the “I don’t care” attitude of many behind-the-counter front line employees leaves us frazzled and sad. Today’s products are often, though not always, slowly thought out and quickly made. They are really “designed” to fail within a short life span. In contrast, a stark example of this is my grandfather’s tools. In my tool box are some wrenches that belonged to my grandfather, Jack. Nearly a century old, they are straight, clean-edged, beautifully crafted and true. By comparison, my expensive set of wrenches are chipped, strained, widened out and in some cases, bent. I bet Grandpa didn’t have to go back to the store to replace a new item. I bet, just out of shear embarrassment, the store would have come to him. I miss Grandpa and I miss good stuff. I hate that in order to buy something of quality and long life, you must mortgage an extremity, sacrifice the family cat and backyard boogie a rain dance in your knickers on a full moon. Don’t pretend you haven’t…I’m not the only one….am I?
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